RCM Academy

Welcome to SGH RCM Academy, your online destination for learning and mastering the skills of revenue cycle management in healthcare.

Revenue cycle management (RCM) is the process of ensuring that healthcare providers are paid accurately and timely for the services they deliver. RCM involves coordinating clinical and administrative functions, such as patient registration, insurance verification, coding, billing, collections, and reporting. RCM is essential for improving patient outcomes, reducing administrative costs, and optimizing revenue performance. 

At SGH RCM Academy, you will find a variety of courses, webinars, and resources to help you understand and apply the best practices of RCM in your organization. Whether you are a billing or accounts receivable staff, a revenue cycle manager, a physician or an administrator, you will benefit from our comprehensive and up-to-date curriculum that covers topics such as: 

  • General insurance and healthcare management knowledge 
  • Claims submission and follow-up 

  • Securing prior authorization and managing denials 
  • Corporate organizational behaviors 
  • Developing a high-performing RCM team 
  • Sales tactics and management  


SGH RCM Academy is designed to be flexible and convenient for busy professionals. You can access our online courses at any time and from any device. You can also earn continuing education credits and certification upon successful completion of our programs. Our instructors are experts in their fields and will provide you with practical guidance and feedback. 

If you are ready to take your RCM skills to the next level, join the RCM Academy today and start your learning journey!